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Terms & Condition

Welcome to the Perbadanan Putrajaya Portal (the "Site"). The Site is created by Perbadanan Putrajaya, the local authority for Wilayah Persekutuan Putrajaya, Malaysia. By using the Site, you agree to follow and be bound by the following terms and conditions concerning your use of the Site ("Terms of Use") and our Privacy Policy. We may revise the Terms of Use and Privacy Policy at any time without notice to you.

Areas of the Site may have different terms of use posted. If there is a conflict between the Terms of Use and terms of use posted for a specific area of the Site, the latter shall have precedence with respect to your use of that area of the Site.

1. Age Limit
  • For users aged 18 years old and below must obtain consent from parents or guardian to use the PPj Online Services. PPj Online Services involving online payment using credit card. All measures are taken to ensure that no misuse of credit cards and it is privately owned.

Use of Official Portal Information

  • the Contents may be used solely for personal, informational, non-commercial purposes; and
  • he Contents may not be modified or altered in any way. Except where your use constitutes "fair use" under copyright law, you may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from this Web site in whole or in part without the express authorization of Perbadanan Putrajaya.
3. Use of Software
Any use of software and accompanying documentation you download from the Site is subject to the terms of a software license agreement between you and Perbadanan Putrajaya. You must read the license agreement and indicate your agreement to its terms prior to installing or using the software. All rights, title and interest not expressly granted are reserved.
4. Alternative Dispute Resolution
If there is any dispute between Perbadanan Putrajaya (PPj) and the client, the case will be referred to Kementerian Wilayah Persekutuan (KWP) via PPj Complaint Management Committee as PPj is one of the it’s agencies.
5. Refund Policy
  • PPj Online Services operates a no cash refund policy.
  • All fees and charges are non-refundable except in special circumstances where Perbadanan Putrajaya determines it is appropriate (e.g. due to technical issues, issues with banking system). Credits will only be issued by Perbadanan Putrajaya.Refund process is within 14 days from the date of problem identification.

Use of Forums and Public Communication
"Forum" means a discussion group, chat area, bulletin board, news group, communication (letter, email or any form of communication) to Perbadanan Putrajaya, its webmaster or employees, or e-mail function offered as part of the Site. You agree not to upload, email, post, publish or otherwise transmit through a Forum any content that:

  • is false or misleading;
  • is defamatory;
  • is harassing or invades another's privacy, or promotes bigotry, racism, hatred or harm against any group or individual;
  • is obscene;
  • infringes another's rights, including but not limited to intellectual property rights;
  • constitutes unsolicited bulk e-mail, "junk mail," "spam" or chain letters; or
  • violates any applicable laws or regulations.

Unless expressly stated otherwise by Perbadanan Putrajaya, Forums shall be used in a noncommercial manner only. You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of the Site to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by Perbadanan Putrajaya, you agree not to collect or store personal data about other users.

By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Perbadanan Putrajaya, you automatically grant (or warrant that the owner of such rights has expressly granted) Perbadanan Putrajaya a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.

7. Passwords and Security
You are responsible for maintaining the confidentiality of any password(s) you are given to access the Site, and are fully responsible for all activities that occur under your password(s). You agree to notify Perbadanan Putrajaya immediately of any unauthorized use of your password(s).

Perbadanan Putrajaya is concerned about the security of personal information we have collected from you and has taken reasonable steps to prevent unauthorized access to that information.
8. Termination of Use
You agree that Perbadanan Putrajaya may, in its sole discretion, at any time terminate your access to the Site and any account(s) you may have in connection with the Site. Access to the Site may be monitored by Perbadanan Putrajaya.

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